location:Home >> News >> Logistics knowledge
FAQ on Amazon FBA

release time:2020-06-20 | article source:

Q1: What should You do if you receive Amazon's overweight warning Inbound Performance Alert Shipment?
 
A1: It's just an overweight warning, you can click on the Resolve, then a window pops up asking whether to Submit an Investigation or accept the question, choose the Acknowledge, FBA permissions are generally restored,But it has had an impact on performance, pay more attention later, we'd better not exceed 23kg per carton, If an investigation is to be carried out, the warehousing of the goods may be delayed, There is no problem after the investigation, it will not affect the warehouse performance.
 
Q2: If FBA returns the goods, what is the cost?
 
A2: If FBA returns the goods, amazon will full refund to the customer, then amazon will returned the charged commission to the seller, but the FBA fee won’t refundable, at the same time, there is also a small return management fee, as long as there is a return, sellers don't earn A penny, and will loss of FBA fee + return fee (usually less than $1).
 
Q3: FBA 3 shipment packaging?
 
A3: If you ship multiple boxes together, choose multiple boxes;If it is a single box shipment, change "multiple boxes" to "all items packed in one box.